Cozy Hobbies | Mug Deluxe 15oz. | Cozy Gamer
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Material: 100% White Ceramic
Size: 15 Fluid oz.; 4.62" (H) x 3.37" (W)
Care: Dishwasher + Microwave Safe
FAQ
REFUNDS, RETURNS, & EXCHANGES
We only allow cancellations if they are made 24hrs after purchase. If you need to cancel or change your order, please contact me below under "Ask a Question" or at owner@ttinventory.com
Because we are a small company who creates products on demand, we cannot accept returns or exchanges. I will still do my best to help you with your situation should you encounter one, so please reach out to me and I will get back to you within 24hrs.
We do not refund for carrier errors. If your order has been marked as successfully delivered in the system and you have still not received your package, we highly encourage you to contact your carrier.
We do allow refunds if there is a specific issue with your order. Please reach out to me at owner@ttinventory.com if you need assistance!
SHIPPING
Yes! All orders over $100 will have an option at checkout for free shipping when you use the code SHIP100.
Yes, I ship internationally! The only product that is USA only are the puzzles. Each product will have a descrtiption of general shipping times and locations we do not ship to. If you have issues with check out or you have more specific questions please email me.
If you are international- you may be charged custom fees due to custom laws in your area. Custom fees are paid by the customer and not the seller.
It takes us about five business days to fulfill and ship out orders. Please allow up to 2 weeks for your order to be delivered. If you are ordering from outside the US, depending on your location, delivery may take up to 4 weeks. Delivery times also depend on your location and the carriers in your area. If you need information on an order please email me at owner@ttinventory.com.
SIZING
PRODUCT CARE
When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent. Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment. The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash.
1. Printed apparel (direct-to-garment)
Our manufacturers uses the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design color options. They use high-quality inks that won't fade for a long time if taken care of properly. It is suggested to follow the care instructions on this page to learn how to take care of your printed garments properly.
Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Cropped hoodies especially must be machine washed warm, and preferably hung dry due to the raw hem. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.
DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.
Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.
2. Embroidered apparel
After washing, don't leave the clothing to soak or lie in a pile while wet. Don't wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting (excluding denim t's and cropped hoodies). We highly suggest air drying to help the quality last longer.
If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.
If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn't wet embroidery before ironing or use a steam iron.
a. Gildan Sweatshirts & Hoodies & Bella+Canvas T-shirts
The Gildan sweatshirts and hoodies embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.
b. Denim Shirts
The Denim shirts are made of combed cotton. Combed cotton is an extremely soft cotton because the cotton fibers are specially treated before they are spun into yarn. Combed cotton will shrink if it is exposed to heat. This means it should never be washed in hot water or dried in a hot dryer. Do not bleach or tumble dry, they must be air dried. Hand washing with delicate detergent is recommended in order to best prevent tearing of the combed cotton.
c. Cropped hoodies
Embroidered cropped hoodies must be machine washed warm, and preferably hung dry due to the raw hem.
d. Embroidered hats
Embroidered hats can be wiped clean with a damp cloth in the spots where it’s needed. If necessary, hats can be hand-washed cold. Don’t use brushes.
Hats can’t be machine-washed, bleached, tumble-dried, ironed, or dry-cleaned. Read the manufacturer label carefully for any other instructions.
Hand-wash only (dishwasher not recommended due to vacuum seal).
Dishwasher + Microwave Safe
Based on my experience, if you get stains on your mousepad, the best way to get it out is with white vinegar.
DTG PRINTING ON DIFFERENT FABRICS
TTInventory uses DTG (direct to garment) printing, and this is applied to all apparel in the shop. Different fabrics will cause different affects in printing. For instance, the looser weave and combination of the polyester and cotton in the sweatshirts and hoodies cause a faded/vintage outcome with DTG printing. This is a pretty cool effect, but may not be ideal for you if you want a more opaque outcome.
To see an example of this effect on dark fabrics, please see the apparel info page here.
If you have any more questions for me, please contact me at owner@ttinventory.com !
CONTACT ME
Please email me at owner@ttinventory.com!