Shipping policy
Processing Times
Orders are processed within 2-3 business days (excluding weekends and holidays). During peak seasons or product launches, processing times may be extended, and we will communicate any delays accordingly.
Shipping Methods & Estimated Delivery
We currently only ship within the United States with hopes to expand in the future. Estimated delivery times are as follows:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-4 business days
Please note that delivery times may vary due to carrier delays or unforeseen circumstances.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method. We do not offer free shipping at this time.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. Please allow up to 48 hours for tracking updates to reflect in the carrier’s system.
Lost or Delayed Shipments
If your package is significantly delayed or lost in transit, please contact us at owner@ttinventory.com for assistance. While we will work with the carrier to resolve the issue, we are not responsible for shipping delays beyond our control.
Damaged or Incorrect Orders
If your order arrives damaged or contains incorrect items, please contact us within 7 days of delivery at owner@ttinventory.com with photos of the issue. We will work with you to find a resolution, which may include a replacement or partial refund.
Returns & Exchanges
We do not accept returns. However, if you experience any issues with a specific product in your box, please contact us at owner@ttinventory.com, and we will do our best to assist you.
Digital Products & Services
For digital products or services, all sales are final. If you have concerns about accessing or using a digital product, or if you encounter any issues, please reach out to owner@ttinventory.com, and we will be happy to assist you.
For any further questions, feel free to reach out!