Shipping & Payment
We only allow cancellations if they are made 24hrs after purchase. If you need to cancel or change your order, please contact me at owner@ttinventory.com
Because we are a small company who creates products on demand, we cannot accept returns or exchanges. I will still do my best to help you with your situation should you encounter one, so please reach out to me and I will get back to you within 24hrs.
We do not refund for carrier errors. If your order has been marked as successfully delivered in the system and you have still not received your package, we highly encourage you to contact your carrier.
We do allow refunds if there is a specific issue with your order. Please reach out to me at owner@ttinventory.com if you need assistance!
Yes! I ship internationally. If you have issues with check out or you have more specific questions please email me.
Yes! You automatically get the option for free shipping on orders over $100.
Apparel Related
The T-shirts go up to 4XL, the denim t-shirts go up to 2XL, and the sweatshirts and hoodies go up to 5XL. If you do not see the size you need, it is possible that I can check stock and add it. larger sizes tend to be the lowest in stock.
The denim t-shirts are a very popular item in the store, so I get this question a lot! The denim t-shirts are shipped outside of the USA, which means they are typically shipped separetely from your other apparel. They may take a bit longer to get to you depending on your location. If you have not received new updates after 2 weeks of purchasing, please email me.
Please see the section "Apparel Care" under the information tab.
The Designs
Yes, I do plan to add more designs to all existing collections at some point. It may take a while! If you want to see what games I would like to add to the shop, please visit my notion page here.
I own all of the copyright to all of the designs, and all of the designs in TTInventory are owned by me. All ideas are mine, and I do occasionally get help from some talented illustrators who help me bring more complicated ideas I have to life. You can read more about them on the highlight on my instagram page.
Yes! Under the Fair Use policy in the USA, I am legally allowed to sell designs that are not canon to the original designs based off of the video games. You will notice many of the designs based off of video games are creatively transformed, some more than others. I do get my designs double checked by the manufacturer I work with to be extra safe. I also make a point to reach out to indie creators to make sure they are comfortable with me making designs based off of their game. If they reach back out to me and tell me they do not want me making designs for the shop, then I don't.
Other
I am open to collaborations depending on what the collaboration is. If you have been actively following me in the community, I am open to discussing you buying products in the shop for a giveaway. If you would like to become a brand ambassador, please see the link under "Info". If you would like to collaborate in another way such as having me review products, please email me at owner@ttinventory.com
At the moment I do not have gift cards, but I have plans to introduce them at a later date.
Yes! I am happy to help you promote your small business publicly (with some exceptions), or receive any other happy mail. If you would like to send me something, you can send mail to my PO box:
Threads & Thistles Inventory
1645 140th N.E.
Ste. A4 #1097
Bellevue, WA 98005
Read about our eco- friendly process
We want to protect the earth! You can learn about our eco-friendly process here